See A Doctor Online From San Ramon, CA
Board-certified physicians available via secure video visit. Same quality care as walking in — from your home, office, or anywhere in California.
- Minor illnesses: colds, flu, pink eye, rashes
- Specialty referrals
- Medication consultations
- Follow-up visits
- Lab work, X-ray & imaging orders
- STD/STI consultations
MEMBER STORIES
How does telemedicine work?
Using a secure telemedicine platform on your computer, smartphone or tablet, you interact with your provider by video for remote diagnosis and treatment. The platform lets lab results and photos be shared and viewed during the appointment, so remote patients take part in an active provider-patient discussion - just like an in-office visit, without the trip. No app to download. No waiting room. Just fast, expert care.
Available Telemedicine Appointments
What is telemedicine at Instant Urgent Care?
Telemedicine lets you consult a board-certified provider virtually, at a convenient time, using a computer, smartphone or tablet. In the digital age almost everything is accessible at our fingertips - and that now includes virtual medical treatment. Our telehealth visits assist with a wide range of urgent care, primary care and pediatric healthcare needs, all from the comfort of your home.
Telemedicine across the whole of California
We provide telehealth services in San Jose and other major California cities. Patients can expect patient-focused, fast, affordable and immediate telemedicine care. Our urgent care providers are equipped to handle a range of COVID-19, illness and minor injury needs by video visit.
Use our online scheduling tool to book a telemedicine appointment, or call us at (408) 687-4806 if you need to be seen right away. As long as you are physically located anywhere in California at the time of your visit, we can see you. Please confirm with your insurance company whether your plan covers telemedicine visits.
Instant Urgent Care is in-network with almost all nationwide mainstream health insurance plans, including:
Plus Brown and Toland Medical Group, Hill Physicians Medical Group, Physicians Medical Group - San Jose, River City Medical Group, Santa Clara County IPA (SCCIPA) and more.
The benefits of telemedicine
Telemedicine is more than a convenience - it removes the everyday barriers that keep people from getting care. Whether you are managing a busy work schedule, caring for children, living far from a clinic, or simply too unwell to travel, a virtual visit brings the provider to you. Here is what patients value most about telehealth.
Video visits make it easier to check in, ask follow-up questions and stay on top of ongoing concerns. More touchpoints with your provider means small issues get addressed before they become big ones.
No commute, no parking, no waiting room. Connect from home, work or on the road. Telehealth is especially valuable for people in remote areas or with mobility, transport or scheduling challenges.
Seen in your own environment, you are relaxed and able to share more. Providers can review labs and photos live, and you leave with a clear plan, prescriptions and visit notes.
Telemedicine saves on travel, time off work and unnecessary ER trips. Earlier intervention can prevent more expensive problems later, and most insurance plans cover virtual visits.
Skip the crowded waiting room. For contagious conditions like cold, flu and COVID-19, a virtual visit protects you, your family and other patients from cross-infection.
When clinically appropriate, your provider sends prescriptions electronically to the pharmacy of your choice during the visit - so treatment can start the same day, without a second trip.
Conditions we handle by telemedicine
A surprising number of common conditions can be evaluated and treated online. Our telehealth providers diagnose, advise, order testing and prescribe for everyday illnesses and follow-ups. If a hands-on exam or testing is needed, we will guide you to walk in to one of our Silicon Valley locations.
Telemedicine for your everyday needs
Some of the most-requested online physician visits are also the simplest to handle virtually. Here is how telehealth works for a few common reasons patients reach out.
Telemedicine across California
Our virtual clinic reaches every corner of the state. Patients across Silicon Valley and beyond use Instant Urgent Care telemedicine for same-day online physician visits - and our three physical clinics are always there when a hands-on exam is needed.
Telemedicine San Jose
Our flagship San Jose clinic on Monterey Road anchors telehealth across the South Bay. Book a virtual visit for cold and flu, UTI, skin concerns and follow-ups, with a walk-in option close by when you need it.
Telemedicine Santa Clara
Patients near El Camino Real rely on our Santa Clara providers for fast online physician visits. Skip the drive for everyday illnesses and connect by secure video from home or work.
Telemedicine Sunnyvale
Sunnyvale residents get the same board-certified telehealth care as in clinic. Same-day virtual appointments mean you are seen quickly, wherever you are in the city.
Telemedicine that feels like your neighborhood clinic
Plenty of apps will connect you to a random provider you will never see again. Instant Urgent Care is different. Our telemedicine service is run by the same board-certified physicians and providers who care for families across San Jose, Santa Clara and Sunnyvale every day. That continuity matters: your online visit is backed by a real clinic, real records and a real team you can walk in to see whenever a hands-on exam is needed.
We built our telehealth experience around speed and simplicity. Same-day virtual appointments mean you are not waiting days to be seen. The secure, HIPAA-compliant video platform works in any browser with no app to download. Prescriptions go straight to your pharmacy, lab orders and referrals are handled during the visit, and your notes are sent to you afterward. Most major insurance plans are accepted, and transparent self-pay rates are available with no surprise bills.
Whether you need a quick online physician visit for cold and flu, a telehealth appointment for a UTI, a prescription refill, mental health support, or a follow-up to review results, our providers deliver the same thorough, compassionate care by video that has earned us a 4.8-star reputation in person. Telemedicine with Instant Urgent Care is convenient care you can trust – anywhere in California.
Telemedicine specifically refers to remote clinical care – a provider diagnosing and treating you over video. Telehealth is the broader term that also includes non-clinical services such as remote monitoring, provider education and care coordination. At Instant Urgent Care, your virtual visit is a true telemedicine appointment with a licensed provider who can diagnose, advise, order labs and prescribe when appropriate.
Telemedicine, also called telehealth or a virtual visit, uses secure video technology to connect you with a real, licensed clinician. You describe your symptoms, the provider asks questions and examines what they can over video, and together you build a treatment plan – just like an in-office visit, without the trip to the office. For many everyday illnesses and follow-ups, an online physician visit is faster, more convenient and just as thorough. A telemedicine visit is just like an office visit in terms of time, scheduling, cost and care.
Ensure you have a stable internet connection, test your device camera and microphone beforehand, have any relevant medical records or current medication information on hand, and find a quiet, private space for your appointment. This helps your provider give you the best possible care during your virtual visit.
Telehealth is a valuable alternative in many cases, offering convenience and accessibility. However, whether it is better than in-person care depends on the nature of your medical issue, your personal preferences, and your provider recommendation. Some conditions may require a physical examination that is not possible via telehealth – in those cases we will guide you to walk in to one of our locations.
Yes. When clinically appropriate, our board-certified providers can send prescriptions electronically to the pharmacy of your choice during your telemedicine visit. Please note that certain controlled substances cannot be prescribed through an online visit, in line with state and federal regulations.
No. There is no app to download. We send you a secure video link by text or email that opens in any modern browser on your phone, tablet or computer. Just click the link at your appointment time and you are connected.
Telemedicine appointments can be recorded, but this typically requires your consent. Recording can be useful for both the patient and the healthcare provider for future reference or documentation. All telemedicine visits are conducted over a HIPAA-secure connection to protect your privacy.
Yes, telehealth can reduce costs in several ways – saving on travel expenses and reducing the burden on physical healthcare facilities. It can also lead to earlier interventions, potentially preventing more costly health issues in the long run. The extent of savings varies depending on your healthcare plan and circumstances.
Instant Urgent Care is in-network with almost all nationwide mainstream health insurance plans including Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, HealthNet, Medicare, United Healthcare and many more. We recommend confirming with your insurance company whether your specific plan covers telemedicine. Affordable self-pay rates are also available.
Yes. Established patients are welcome to schedule follow-up telemedicine visits for most concerns. New patients are asked a short series of screening questions so our team can confirm that a telehealth appointment will provide the right level of care for the issue. Either way, you are getting a genuine telemedicine appointment with a provider who can diagnose, advise, order labs and prescribe when appropriate.
Any patient physically located in California at the time of the visit can use our telemedicine service. Established patients can schedule follow-up telehealth visits for most concerns, and new patients are welcomed after a short screening to confirm telemedicine is appropriate for their needs.
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Walk in to any location or book a telemedicine visit from anywhere in California. No membership. No long waits. Real Providers.
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Telemedicine across the Bay Area
Choose your city to book a same-day online physician visit. Our board-certified providers serve patients by secure video everywhere in California, with walk-in clinics in San Jose, Santa Clara and Sunnyvale when a hands-on exam is needed.