Chronic Care Management | Main Content
Chronic Care

Chronic Care Management

Instant Urgent Care helps patients across San Jose, Santa Clara and Sunnyvale live well with long-term conditions. From diabetes and high blood pressure to asthma, heart disease and anxiety, our board-certified physicians deliver ongoing monitoring, lab testing, medication management and specialist coordination — in person or by telemedicine anywhere in California.

3
Bay Area Locations
Same-Day
Appointments
CA-Wide
Telemedicine
10+ Yrs
In Silicon Valley
Ongoing Management

Living With A Chronic Condition Shouldn't Mean Going It Alone

A chronic condition is one that lasts a year or longer and usually needs regular medical attention to keep it under control. Managed well, most people with chronic illness lead full, active lives — the key is consistent care, not occasional crisis visits. That's exactly what our doctors focus on. We understand how important it is to manage your condition through regular monitoring, and we build that monitoring around your schedule, including same-day and walk-in visits when something changes.

At every Instant Urgent Care location, our providers can order the tests you need, review your results, and prescribe or adjust medications to help you maintain and improve your health. Because we combine urgent care and primary care under one roof, you never have to wait weeks for an appointment when your blood pressure spikes, your blood sugar drifts, or a new symptom appears. You get seen quickly by a board-certified physician who already understands your history.

We also coordinate your care with cardiologists, endocrinologists, pulmonologists and other specialists whenever it's needed — so nothing falls through the cracks between appointments. Whether you live in San Jose, work in Santa Clara, or are passing through Sunnyvale, our whole team is set up to be the steady, dependable partner in your long-term health.

Simple Process

How Chronic Care Works At Instant Urgent Care

1

Initial Visit & Assessment

Walk in or book a visit. Your provider reviews your history, current medications and any recent test results to understand where you are today.

2

Your Personalized Plan

Together we set clear goals and a treatment plan — the tests, medications and lifestyle steps that fit your condition and your daily life.

3

Ongoing Monitoring

We keep track of your labs and vitals over time, in person or by telemedicine, catching changes early and keeping you on target.

4

Adjust & Coordinate

As your health evolves, we fine-tune medications and coordinate with specialists — so your care always matches what your body needs now.

Get Started

Find Your Nearest Instant Urgent Care Location

Serving the whole Bay Area — walk in to San Jose, Santa Clara or Sunnyvale, or connect by telemedicine statewide.

Open 7 Days · Walk-Ins Welcome

Instant Urgent Care — San Jose

5138 Monterey Hwy, Suite G
San Jose, CA 95111
📞 (408) 687-4806
Mon – Fri: 9 AM – 6 PM  ·  Sat – Sun: Closed
Open 7 Days · Walk-Ins Welcome

Instant Urgent Care — Santa Clara

3466 El Camino Real
Santa Clara, CA 95051
📞 (408) 791-1210
Mon, Wed, Fri: 9 AM – 7 PM  ·  Tue, Thu: 9 AM – 6 PM  ·  Sat – Sun: 9 AM – 5 PM
Open 7 Days · Walk-Ins Welcome

Instant Urgent Care — Sunnyvale

970 W El Camino Real, Suite 8
Sunnyvale, CA 94087
📞 (408) 212-7420
Mon – Fri: 9 AM – 6 PM  ·  Sat – Sun: 9 AM – 5 PM

Live or work in Campbell, Los Gatos, Mountain View, Milpitas, Cupertino, Saratoga or Palo Alto? You're welcome at any of our clinics — plus telemedicine anywhere in California.

Care From Home

Manage Your Condition From Home With Telemedicine

Can't make it into a clinic? You don't have to put your health on hold. As long as you're physically located anywhere in California, you can see one of our board-certified providers by secure video — perfect for routine chronic care follow-ups, medication refills, reviewing lab results and checking in on how your treatment plan is working.

Telemedicine is ideal for ongoing management of conditions like high blood pressure, diabetes, thyroid disorders, anxiety and asthma. For anything that needs hands-on testing, an exam or imaging, we'll simply have you visit whichever San Jose, Santa Clara or Sunnyvale clinic is closest.

Prescription Refills Lab Results Review Blood Pressure Follow-Ups Diabetes Check-Ins Mental Health Support
💻 Start A Telemedicine Visit

Why Patients Choose Virtual Care

Same trusted providers — from your phone or laptop.

  • See a real board-certified physician, not a chatbot or call center
  • Same-day virtual appointments available across California
  • No travel, no waiting room — care that fits a busy schedule
  • Prescriptions sent straight to your preferred pharmacy
  • Seamless hand-off to in-person care when you need it
📞 Call (408) 687-4806
The Basics

What Is Chronic Care Management?

Chronic care management is the ongoing, coordinated care of a long-term health condition. Instead of treating a single flare-up and sending you on your way, it looks at the bigger picture: keeping your numbers in a healthy range, catching small problems before they become serious, refilling and fine-tuning medications, and making sure every provider involved in your care is working from the same plan. For conditions like diabetes, hypertension and asthma — which can quietly cause damage over years — this steady attention is what protects your long-term health.

Good chronic care management does three things at once. First, it keeps you monitored, with the lab tests and vitals checks that tell your doctor how well your treatment is working. Second, it keeps you supported, with a care team that answers questions, adjusts your plan, and helps you understand your own condition. Third, it keeps you connected, coordinating referrals and results across specialists so you're not left carrying paperwork from one office to the next. The result is fewer emergencies, fewer hospital visits, and a better day-to-day quality of life.

At Instant Urgent Care, we make this kind of care genuinely accessible for Bay Area patients. You don't need to be an established patient for months before you can be seen, and you're never limited to a single clinic — you can visit whichever of our San Jose, Santa Clara or Sunnyvale locations is most convenient, or complete a follow-up by video from home. That flexibility is a big part of why so many Silicon Valley families trust us with their chronic disease management.

Conditions We Treat

Chronic Conditions We Help You Manage

Ongoing management for the long-term conditions that affect Bay Area patients most.

🩸

Diabetes

Diabetes requires ongoing management to control blood sugar and prevent complications like heart disease, kidney problems and nerve damage. We handle A1C testing, glucose monitoring, medication management and lifestyle guidance.

🩺

Hypertension

High blood pressure often has no symptoms, but left untreated it can lead to heart disease, stroke and kidney problems. Regular blood pressure checks and medication adjustments keep it safely under control.

❤️

Heart Disease

Heart conditions involve long-term strain on the heart and blood vessels, usually requiring lifelong management with medication and lifestyle changes. We monitor your progress and coordinate with cardiology as needed.

💨

Asthma & COPD

Respiratory conditions often last a lifetime and need ongoing medication to control symptoms and prevent flare-ups. We help with inhaler management, action plans and prompt care when breathing gets worse.

🧈

High Cholesterol

Elevated cholesterol raises your risk of heart attack and stroke over time. Through routine lipid panels, medication and diet guidance, we help you bring your numbers into a healthier range and keep them there.

🦋

Thyroid Disorders

An underactive or overactive thyroid affects energy, weight and mood, and needs steady monitoring to get medication levels right. We track your labs and adjust treatment to keep you feeling like yourself.

🧠

Anxiety & Depression

Anxiety and depression are considered chronic because they persist over time and often require ongoing therapy and medication. Our providers offer compassionate management, refills and referrals when specialized support helps.

🦴

Arthritis & Joint Pain

Chronic joint conditions cause ongoing pain and stiffness that can limit daily life. We help manage symptoms, adjust medications and coordinate imaging or specialist care to keep you moving comfortably.

🧬

Substance Use & Addiction

Substance use disorders involve chronic, compulsive use of drugs or alcohol and often need structured, ongoing support. We provide a judgment-free starting point and connect you with the right long-term resources.

Your Care Plan

What's Included In Your Chronic Care Plan

01

Regular Monitoring & Lab Testing

On-site labs and diagnostics — from A1C and lipid panels to blood pressure and vitals — so your doctor always knows how well your treatment is working.

02

Medication Management

Prescriptions, refills and dosage adjustments handled promptly, so you never run out or stay on a plan that isn't working for you anymore.

03

Personalized Care Plans

A plan built around your specific diagnosis, goals and lifestyle — not a one-size-fits-all template — and updated as your health changes.

04

Specialist Coordination

We coordinate referrals and share results with cardiologists, endocrinologists and other specialists so your whole care team stays in sync.

05

Same-Day & Walk-In Access

When something changes, you can be seen the same day at any location — no waiting weeks for an appointment when your condition needs attention.

06

Telemedicine Follow-Ups

Routine check-ins, refills and results reviews handled by secure video from anywhere in California — care that fits around your work and life.

Why Instant Urgent Care

Why Bay Area Patients Choose Instant Urgent Care

👨‍⚕️

Board-Certified Providers

Every visit is with a fully licensed, board-certified physician or provider — expert chronic care, every single time.

🧪

On-Site Lab & X-Ray

Rapid tests and diagnostics in-house, with same-day labs and imaging orders through our comprehensive network.

💳

No Membership, No Surprises

No hidden subscription fees. Most major insurance accepted, plus transparent self-pay rates and no surprise bills.

🏠

Rooted In Silicon Valley

Over a decade of local, community-focused care across San Jose, Santa Clara and Sunnyvale — care that remembers your name.

For More Information About Our Chronic Care Services

Call us at (408) 687-4806, book online, or simply walk in to any Bay Area location today.

FAQ

Frequently Asked Questions

Answers to common questions about chronic care at Instant Urgent Care.

Chronic illnesses are long-term medical conditions that typically last a year or more. They often require ongoing medical attention and may not have a cure. Common examples include diabetes, high blood pressure, heart disease, asthma, thyroid disorders and anxiety.
Treatment depends on the specific condition, but it generally combines regular monitoring, medication management, lifestyle adjustments and coordination with specialists when needed. Our providers build a plan around your exact diagnosis and personal goals, then adjust it over time as your health changes.
Both work. All three of our Bay Area clinics welcome walk-ins during open hours, and you can also book online for a set time or start a telemedicine visit from home. For chronic care, we recommend regular scheduled check-ins, but same-day visits are always available if something changes.
Yes. As long as you're located anywhere in California, you can handle routine follow-ups, medication refills, results reviews and check-ins by secure video with a board-certified provider. For anything that needs hands-on testing, an exam or imaging, we'll have you visit the nearest San Jose, Santa Clara or Sunnyvale clinic.
We're in-network with most major California and national plans, including Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, HealthNet, Medicare, TRICARE, United Healthcare and 20+ more. Affordable self-pay rates with no surprise bills are also available — call (408) 687-4806 to verify your specific coverage.
Consistent chronic care helps prevent complications, reduces emergency room visits and improves quality of life by catching issues early through regular monitoring and timely medication adjustments. Staying on top of a condition day to day is far safer and less costly than managing a crisis after it happens.
Get Care Today

Ready To Manage Your Chronic Condition?

Walk in to any San Jose, Santa Clara or Sunnyvale location, or book a telemedicine follow-up from anywhere in California.

(408) 687-4806
Call During Clinic Hours