Urgent Care Services FAQs

Instant Urgent Care

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Frequently Asked Questions

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Frequently Asked Questions at Instant Urgent Care

Instant Urgent Care is a local walk-in clinic and urgent care center serving patients in the Bay Area, Santa Clara County, Alameda County, and Contra Costa County. Our medical services range from primary care from dedicated family physicians to urgent care services such as flu shots, injury treatment, and STD testing.

Below are a few of our frequently asked questions to help you get acclimated to our wide range of locations, medical capabilities, and urgent care options for you and your family! Use the menu items below to find all of your questions and answers in one convenient place. If you want to find a specific location, we encourage you to contact us directly at your nearest Instant Urgent Care!

Instant Urgent Care Hours and Locations

1. Where can I find Urgent Care near me?

Instant Urgent Care is a California-based urgent care provider that offers primary care and urgent care in seven cities including Berkeley, Palo Alto, San Jose, San Ramon, Santa Clara, Sunnyvale, and Dublin.

2. Do you have two locations in Santa Clara, CA?

Yes! Instant Urgent Care offers two local walk-in clinics and urgent care centers in Santa Clara. One is located at 4949 Stevens Creek Blvd and the second is at 3466 El Camino Real.

3. Are there new Instant Urgent Care locations?

Our newest locations for primary and urgent care include facilities in Berkeley, CA as well as San Ramon and Dublin. The addresses for each urgent care center are as follows: 

  • Berkeley– 3095 Telegraph Ave; Berkeley, CA 94705
  • San Ramon – 2435 San Ramon Valley Blvd Suite 1A; San Ramon, CA 94583
  • Dublin – 4400 Tassajara Road Suite C; Dublin, CA  94568

4. When are your clinics open for patients?

Hours vary at each location but we have online scheduling tool that update patient appointment availability and slots for medical care.

5. Do you offer same-day appointments at Instant Urgent Care?

We offer same day appointments at all our locations for primary care and urgent care. This allows patients to come in to their nearest urgent care center whenever it fits their schedule.

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Medical Services and Treatment at Instant Urgent Care

1. What is Urgent Care? Does every Instant Urgent Care offer immediate treatment for all patients.

By definition, urgent care is the delivery of immediate, non-emergency treatment for a variety of needs. Urgent care includes injury treatment, flu shots, lab testing, STD testing, and a wide-variety of medical services. These services are available at every Instant Urgent Care clinic! 

2. Do you offer Primary Care as well?

 We offer primary care for all patients! Our locations are staffed with medical providers that are experienced in primary care, urgent care, and other specialties.  Our team can help address long-term medical needs, routine physicals, chronic care, and other healthcare needs.

3. Are flu shots available at Instant Urgent Care?

Our locations offer seasonal flu shots for patients that want to get a flu vaccine immediately. We recommend getting your flu shot as early as you can, since it takes the vaccine at least two weeks to help your body create immunity.

4. Do you offer STD testing at Instant Urgent Care?

Instant Urgent Care provides STD testing and STD screenings for patients that are concerned about their sexual health and previous sexual encounters. Our staff is trained to provide respectful, discreet, and accurate screenings for your needs.

5. I drive a truck or another commercial vehicle and need my CDL. Does Instant Urgent Care perform DOT physicals for truck drivers?

Instant Urgent Care provides STD testing and STD screenings for patients that are concerned about their sexual health and previous sexual encounters. Our staff is trained to provide respectful, discreet, and accurate screenings for your needs.

Payment and Insurance Options

1. Do you accept my insurance carrier?

It depends, but Instant Urgent Care accepts multiple insurance options for patients in California. If you need to learn more about our accepted insurances please click here.

2. Do I need insurance to get treatment at Instant Urgent Care?

Nope! We offer affordable self-pay rates and options for patients. Instant Urgent Care understands that patients may still need care while looking for insurance options.

3. Do you accept Medicare and Medicare Advantage?

We do! However, just check with our support staff and your insurance benefits manager to double check your specific plan.

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