Frequently Asked Questions

Frequently Asked Questions at Instant Urgent Care

Instant Urgent Care is a local walk-in clinic and urgent care center serving patients in the Bay Area, Santa Clara County, Alameda County, and Contra Costa County. Our medical services range from primary care from dedicated family physicians to urgent care services such as flu shots, injury treatment, and STD testing. 

Below are a few of our frequently asked questions to help you get acclimated to our wide range of locations, medical capabilities, and urgent care options for you and your family! Use the menu items below to find all of your questions and answers in one convenient place. If you want to find a specific location, we encourage you to contact us directly at your nearest Instant Urgent Care! 

Instant Urgent Care Hours and Locations

Instant Urgent Care is a California-based urgent care provider that offers primary care and urgent care in seven cities including Berkeley, Palo Alto, San Jose, San Ramon, Santa Clara, Sunnyvale, and Dublin.

Yes! Instant Urgent Care offers two local walk-in clinics and urgent care centers in Santa Clara. One is located at 4949 Stevens Creek Blvd and the second is at 3466 El Camino Real.

Our newest locations for primary and urgent care include facilities in Berkeley, CA as well as San Ramon and Dublin. The addresses for each urgent care center are as follows: 

  • Berkeley– 3095 Telegraph Ave; Berkeley, CA 94705
  • San Ramon – 2435 San Ramon Valley Blvd Suite 1A; San Ramon, CA 94583
  • Dublin – 4400 Tassajara Road Suite C; Dublin, CA  94568

Hours vary at each location but we have online scheduling tool that update patient appointment availability and slots for medical care.

We offer same day appointments at all our locations for primary care and urgent care. This allows patients to come in to their nearest urgent care center whenever it fits their schedule.

All of our urgent care locations provides walk-in clinic access for our patients. Simply find your nearest Instant Urgent Care location to get care ASAP!

Medical Services and Treatment at Instant Urgent Care

By definition, urgent care is the delivery of immediate, non-emergency treatment for a variety of needs. Urgent care includes injury treatment, flu shots, lab testing, STD testing, and a wide-variety of medical services. These services are available at every Instant Urgent Care clinic! 

 We offer primary care for all patients! Our locations are staffed with medical providers that are experienced in primary care, urgent care, and other specialties.  Our team can help address long-term medical needs, routine physicals, chronic care, and other healthcare needs.

Our locations offer seasonal flu shots for patients that want to get a flu vaccine immediately. We recommend getting your flu shot as early as you can, since it takes the vaccine at least two weeks to help your body create immunity.

Instant Urgent Care provides STD testing and STD screenings for patients that are concerned about their sexual health and previous sexual encounters. Our staff is trained to provide respectful, discreet, and accurate screenings for your needs.

We highly recommend that truck drivers visit any Instant Urgent Care for their DOT physical! Each walk-in clinic employs a certified medical examiner that can accurately complete your physical when you need it.

In fact we do! Instant Urgent Care provides lab tests, x-rays, and diagnostic services to help identify your current illnesses or ailments. Any of our locations provides these medical services.

Any of our Instant Urgent Care locations can assist businesses of any size with occupational health services such as drug testing, return-to-work programs, pre-employment physicals, and other programs. Companies and employers can sign up here for more information.

Payment and Insurance Options

It depends, but Instant Urgent Care accepts multiple insurance options for patients in California. If you need to learn more about our accepted insurances please click here.

Nope! We offer affordable self-pay rates and options for patients. Instant Urgent Care understands that patients may still need care while looking for insurance options.

We do! However, just check with our support staff and your insurance benefits manager to double check your specific plan.